Privacy Policy

1. Introduction

At The Weekend Collective, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and store your information when you book a retreat, sign up to our mailing list, or interact with us online.

2. What Information We Collect

We may collect and process the following personal data:

· Contact Details: Full name, email address, phone number, address

· Booking Information: Dates of attendance, accommodation preferences, dietary requirements

· Payment Details: Payment confirmation from secure third-party providers (we do not store card details)

· Health Information: Any relevant medical disclosures you voluntarily provide

· Marketing Preferences: Your choice to receive newsletters or updates

· Website Use Data: IP address, browser type, and site interaction via cookies

3. How We Use Your Data

We use your data to:

· Process retreat bookings and payments

· Communicate important trip details and updates

· Tailor the retreat experience (e.g., meals, accessibility, activity suitability)

· Send optional marketing emails, offers, and updates (only with your consent)

· Improve our website and services

We will only use your data when legally permitted and for the purposes you expect.

4. Legal Basis for Processing

We rely on the following legal grounds to process your data:

· Contract: To fulfil your booking

· Consent: For marketing communications and medical disclosures

· Legal obligation: For tax and business compliance

· Legitimate interests: To improve customer experience and site functionality

5. Sharing Your Information

We do not sell or rent your data. We may share necessary data with:

· Accommodation providers or suppliers (e.g., for dietary or room preferences)

· Medical providers in case of emergency

· Payment processors like Stripe, PayPal, or our booking platform

· Professional service providers (e.g. accountants, insurers)

All third parties are required to keep your data secure and use it only for the specified purpose.

6. Data Security

We have appropriate security measures to prevent your data from being accidentally lost, used, or accessed in an unauthorised way.

7. Data Retention

We keep your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, tax, or reporting requirements.

Marketing data will be retained until you unsubscribe.

8. Your Rights Under UK GDPR

You have the right to:

· Access your personal data

· Correct or update your data

· Request deletion of your data

· Withdraw consent for marketing at any time

· Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at info@theweekend-collective.co.uk.

9. Cookies (If You Use a Website)

Our website uses cookies to improve user experience and track analytics. You can accept or refuse cookies when prompted on your first visit.

10. Updates to This Policy

We may update this policy from time to time. The most recent version will always be posted on our website.

Effective Date: 01 July 2025